Bursary

FREQUENTLY ASKED QUESTIONS (FAQ)

The following frequently asked questions are common among those contemplating University Malaya (UM). This page provides answers to these questions and provides links to useful UM websites that provide additional answers.

Account Budget Cash Fund, Zakat and Waqf Payment eProcurement Student Finance & College

PAYMENT

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How long does it take for a payment to be processed?

Payment will be processed within 14 working days from the date of receipt of complete documents at the Bursary and/or PTj’s Finance Unit (where applicable).

How can I check the status of a payment?

(1) Vendor can check the invoice payment status in the Vendor Portal, which can be accessed at http://vendor.um.edu.my/v3/
(2) Staff can check the status of the claims/advances in the Staff Portal, which can be accessed at the website http://portal.um.edu.my/

What payment methods are used in the payout process?

EFT (Electronic Fund Transfer) is used for all payments except for the Petty Cash (Panjar Wang Runcit) which will be paid by using Cheque.

What information is needed to make an Electronic Funds Transfer (EFT) payment?

The following details are required:

• Bank account number; and
• Identity Card/Passport Number (For individual) or Company registration No (for vendor)

Please be informed that the bank has activated validation of account number and identity card/passport number for all payments through Electronic Fund Transfer (EFT). Therefore, you must verify that your bank information matches the information on file with the bank. Failure to do so will cause an unsuccessful payment transaction to your account.